Believe at Westgate Oxford

About Believe at Westgate Oxford

This year, Westgate is hosting ‘Believe – Santa’s Magical Reindeer Grotto’ – children will be entertained by a very special reindeer Norbert, they’ll make reindeer food in readiness for Christmas Eve, and they’ll have a one to one with Santa! All children will receive a wrapped gift of an age-appropriate book to take home.

The grotto, to be located at Westgate’s Leiden Square, will open on Friday 26 November until Christmas Eve, Thursday 24 December 2021, with the final session at 3.30pm.

During this period the grotto will be closed on Monday 29 and Tuesday 30 November and Monday 06, Tuesday 07, Monday 13 and Tuesday 14 December.

All children visiting Believe at Westgate Oxford will also receive a wrapped gift of an age-appropriate book to take home.

Good to know

• ‘Inclusive Relaxed Sessions’ will be available for any families with special needs – the sessions are adapted in a variety of ways, including a more relaxed attitude to noise and lighting effects, to reduce anxiety and ensure a safe, enjoyable visit. During an ‘Inclusive Relaxed Session’ the team will try to help everyone feel comfortable enough to talk, sing, dance and even shout out at any point during the experience.
• If the event cannot go ahead, guests will be refunded or they can transfer their ticket to next year. If you are unwell they we will try to accommodate you another time, subject to availability.
• You should arrive at the event no earlier than 5 minutes before your pre-booked time slot.
• There are no refunds for unwanted tickets.
• The nearest toilets and baby change facilities can be found in Westgate Social on the lower ground floor.
• There will be full disability access throughout the experience.