Castle Quay Shopping Centre, Banbury

Castle Quay

Banbury

OX16 5UN

https://castlequay.co.uk/

Waterfront

The Light opened a 55,000 square-foot entertainment space over three floors, including a 7-screen cinema, 10-lane bowling alley, Adventure Climb arena, arcade, karaoke room, interactive darts, mini-golf, American Pool and Diner.

The Light is a true reflection of the Council’s ambition to revive the canal side and anchors the Waterfront’s leisure offering, along with three further restaurants.

Premier Inn has also opened at Castle Quay Waterfront. This modern hotel has 117 rooms, including double, twin, family, and accessible rooms, as well as 20 enhanced Premier Plus bedrooms and a canal-side Thyme Bar & Grill restaurant.

Lock29

Lock29 is a sustainable community destination in the heart of Banbury. The venue features diverse and exciting food and drink artisans, a casual pop-up cinema for secret cinema clubs and educational activities, and space for events open to the whole community.

Along with an edgy independent retail offer that binds it together, Lock29 in the centre’s former BHS store is a unique creative space that will pay homage to its hometown whilst reaching out to visitors from far and wide.

Lock29 started life with a vision to breathe new life into the canal side destination and rethink a critical, abandoned space with such creativity that the benefits for the community will be immediate. The diverse offer within Lock29 provides something for the whole of Banbury and beyond.

Facilities & Accessibility

Castle Quay offers a variety of facilities to make your visit to Banbury as comfortable and convenient as possible.

Disabled toilets and changing places
Castle Quay’s disabled toilets and changing places facilities can be found behind the Customer Services Desk near the Lock 29 tunnel from the South Car Park. The specially fitted-out changing places facility has all the necessary equipment to safely and efficiently change an adult confined to a wheelchair, including a height-adjustable changing bench and a hoist.

Baby changing facilities
Castle Quay’s baby changing facilities is behind the Customer Services Desk near the Lock 29 tunnel from the South Car Park. They can also offer a baby bottle warming facility from the Customer Service Desk in front of the baby changing facilities.

Shire Mobility scheme
Castle Quay supports the Shire Mobility scheme, which provides accessible shopping for those who need it. Unlocking the many access barriers faced by people with a disability (permanent or temporary) by providing mobility equipment to make shopping easier.

Disabled parking
Disabled parking is provided on the ground floor of the South Car Park, as well as in North Car Park 1 underneath The Light and North Car Park 2 underneath Lidl. An accessible route to The Light cinema, entertainment venue and outdoor terrace is via the Lower Ground level of the North 1 Car Park.

Assistance dogs
All dogs are welcome at Castle Quay, a maximum of two dogs per customer is permitted, all dogs must remain on a lead, and no dogs are to be left unattended whilst visiting the centre.

Wheelchair, powerchair and scooter hire
Castle Quay customers can hire wheelchairs, powerchairs and scooters from Shire Mobility, located on the ground floor of the South Car Park. For free registration, kindly call Shire Mobility at 01295 252722.

Cash point
Castle Quay customers will find one ATM on Bridge Street and further cash points inside Halifax (Market Place).

Getting there

By bus
Banbury bus station is located at the Eastern end of Castle Quay and offers connections in and around Banbury to Byfield, Woodford Hoise, Daventry, Middleton Cheney, Brackley, Hook Norton, Chipping Norton, Bloxham, Great Rollright, Adderbury, Deddington and Oxford.

By train
Castle Quay is just a 10-minute walk from Banbury train station, with connections to London Marylebone, Manchester Piccadilly, Birmingham Snow Hill, Reading and more.

By bicycle
Banbury is well served by bicycle routes, and Castle Quay has bicycle racking provided by the Oxford Canal outside Premier Inn and on Bridge Street.

By car
If you’re visiting Castle Quay by car, you will find it in the centre of Banbury, just a short drive from the M40 and several major A roads connecting Banbury to the rest of Oxfordshire, Buckinghamshire and beyond. Follow your satnav to OX16 5UN.

Car parking
Castle Quay has three car parks for use – South, North 1 and North 2 car parks.

South Car Park is located off Cherwell Drive and is the closest car park to the main Castle Quay Shopping Centre and Lock29.

North 1 car park is located off Spiceball Park Road and is the closest car park to The Waterfront, where The Light and canal-side restaurants are situated.

North 2 car park is also located off Spiceball Park Road and offers additional parking beneath Lidl, with EV charging points and more accessible bays.

The height restriction is 2.2 meters. To find our car parks on your Sat Nav, use the postcode OX16 5UN.

For an accessible route to The Light cinema & entertainment venue, as well as the outdoor terrace, please use the lower ground level of the North 1 car park.

The car parks are open 24 hours, with free parking between 6.00pm and 7.00am. Paying for parking could not be easier, with facilities to pay by any major debit or credit card and coins or notes.

EV charging is available at North 1 and North 2 car parks.